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TS17: Customer/Technical Support (Remote Position)

Requirements

  • At least 3 years of experience with cPanel/WHM & the web hosting industry.
  • Has an understanding of shared, reseller, vps and dedicated server hosting.
  • Has experience with WHMCS and OpenVZ.
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
  • Has a reliable high speed internet connection.
  • Prior experience selling web products or services to small businesses.

  • View Responsibilities

  • Live Chat Level 1 Support & Sales
  • VPS Support
  • Site Migrations

  • Offer

  • Competitive salary based upon skills and experience.


  • APPLY NOW

    *Please ensure that your subject line only contains the position code that is listed beside the job title. TS17
    Also attach your cover letter telling us why you would be a good fit along with your resume.

    WOS18: Website Operations Specialist (Remote Position)

    Requirements

  • At least 3 years of experience with cPanel/WHM & the web hosting industry.
  • Has an understanding of shared, reseller, vps and dedicated server hosting.
  • Has experience with WHMCS and OpenVZ.
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
  • Has a reliable high speed internet connection.
  • Prior experience selling web products or services to small businesses.

  • View Responsibilities

  • This role will be comprehensive and will play a part in each step of the process.
  • Use independent judgment to diagnose the current state of a customer’s website and domain
  • Check each website preview for quality prior to sending out to customers.
  • Pitch the value of this website service to new and existing customers over live chat or ticket support to maximize utilization.
  • Complete final QA and publishing of the websites.
  • Support customers post-launch with website requests.
  • Any other responsibilities as may arise in the context of a fast-moving startup.

  • Offer

  • Competitive salary based upon skills and experience.


  • APPLY NOW

    *Please ensure that your subject line only contains the position code that is listed beside the job title. WOS18
    Also attach your cover letter telling us why you would be a good fit along with your resume.

    CSEP19: Content Specialist, Events and Promotions (Remote Position)

    Requirements

  • At least 3 years of experience with cPanel/WHM & the web hosting industry.
  • Has an understanding of shared, reseller, vps and dedicated server hosting.
  • Has experience with WHMCS and OpenVZ.
  • Has a firm understanding of open source software such as WordPress, Drupal, Joomla, etc.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc.
  • Has a reliable high speed internet connection.
  • Prior experience selling web products or services to small businesses.

  • View Responsibilities

  • Strong graphic design instincts. Working knowledge of Adobe Creative Cloud a plus.
  • Deadline-driven, detail-oriented, and conscientious.
  • Outstanding communication skills and writing ability.
  • A high degree of creativity.
  • A love of local businesses.
  • Unwavering integrity and strong character.
  • Bachelor's degree in communication, business or related.

  • Offer

  • Competitive salary based upon skills and experience.


  • APPLY NOW

    *Please ensure that your subject line only contains the position code that is listed beside the job title. CSEP19
    Also attach your cover letter telling us why you would be a good fit along with your resume.

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    TEXT US: +1 813-344-4782